I have never seen such kind of rude behaviour of owner as well as staff of any store. I purchased a school bag from this store. Neither I was given the bill nor was I informed regarding no exchange policy. Since it was bigger in size for my kid, I asked them to exchange it on very next day. But to my surprise, I found their behaviour very adamant and they simply refused to listen to me. They dont know their customer value and I will never visit this store again.And I recommend to everybody that dont go to this place rather buy this stuff online through first cry app as they provide the return policy and discounts as well.

Worst service ever. Prices in store are exorbitantly high than thier App. They never inform their return policy to the customer beforehand and in case you want to exchange am item they blatantly refuse. The Manager was rude and arrogant too. Never ever visiting again. Go study what customer service means before you start a business. Thanks.

These guys dont deserve a single star.

First of all disgusting customer service, they dont know what customer service actually means. They forget that they are there coz of cutomers, from my personal experience bought cloths for my little who is 6 month old night before went back to shop next day to get them exchanged as the size was smaller as described . They checked and smelled every article as we have used them and bought back to them . They were not very enthusiastic to change the products. They have very median variety which is very overpriced , they could not accept my overseas bank or credit card . I would suggest dont go to the store its just waste of time, try there online store which has more variety. Hope this will help other shop goers.

Worst store.As compared to the online firstcry site, they sell overpriced products.Went there to buy a pram/stroller for my 5 month old baby. I selected a babyhug pram and enquired its price. The owner was trying to be oversmart and told me babyhug prams 5000 Rs se shuru hote hai and Sir yeh latest model hai firstcry app mei nahi hoga....I opened firstcry appAnd you will be surprised that on the same night i bought the same babyhug pram at 2700 Rs using special coupon code on firstcry app.My presence of mind saved my 2300 Rs.... They will try to be oversmart ... be alert..

As compared to online first cry app their prices are very high. The clothes which are 50-70% off on first cry app, they l give at fresh price.Compare the same item online before purchasing.

Double price for same stuff that is available online.Very less variety.

First cry store amritsar ton shopping kro...nal he stamp lga den gaye...no exchange .no return....return na kro...theek hai par j kise kolo by mistake galat size leya gya...exchange tan kro...and product quality zero n price too high...

Very poor service

Best baby store in town

Bit of an expensive shop

Selling local made products in name ,with branded and trying to be oversmart especially the receptionist

Worth baby shopping destination