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Urban Hardware a True Value Affiliate
11770 Haynes Bridge Rd #501, Alpharetta, GA 30009, United States
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Tr
Review №1

I LOVE, LOVE, LOVE Urban Hardware! They have ANY & EVERYTHING! Not just Hardware, but lovely HOME DECOR finds... Christmas Decorations. UNIQUE gifts, and a wide assortment of BEAUTIFUL plants! The staff is VERY HELPFUL. Ana and Mike are always so pleasant. You will not be disappointed.

La
Review №2

Visit Urban Hardware once and you will never want to return to either of the giant big-name hardware chains ever again. Although the selection might not be quite as extensive as what you can find at a corporate store, they still have a wide variety in every department. The exceptional customer service provided by the UH team is what really sets them apart from the competition. You dont ever have to hunt someone down to ask a question because at every turn there is a helpful and friendly employee offering assistance. Added bonus: the store is well-lit, clean and organized. Double bonus: UH is locally owned!

Ri
Review №3

Outstanding selection and the staff is the best! Helpful and knowledgeable. Pleasure doing business there.

Ro
Review №4

I go to this store on a regular basis over Lowes and Home Depot. There is personal service, good products and no big crowds. The staff is friendly and makes it point to acknowledge you, and even remember if you have shopped there before. True, their prices are not the same as Lowes and Home Depot, but I am sick of the rude and uncaring employees at the big box stores. I would rather spend more and feel respected than feel like cattle like at do at the other stores.

An
Review №5

Deborah is excellent in the window covering and Outdoor furniture department. She is fabulous!

Je
Review №6

Many of the employees here DO NOT WEAR MASKS and openly mock people seeking to be socially distant. My husband and I have visited this store on four separate occasions and have had issues each time with employees not wearing masks, pulling them down and stepping close, and saying loudly that “masks are just for show”. I really loved this shop prior to the pandemic, but I cannot justify spending money here with these irresponsible practices occurring. Be warned- if you or a loved one is at risk, AVOID THIS STORE!

Le
Review №7

They have a great outdoor and garden section. Staff are always available and knowledgeable for questions. Definitely prefer going here when I need something for a home improvement project.

Do
Review №8

Great selection. Friendly helpful staff. Fun store just to look around or go if you actually need something.

FR
Review №9

Excellent selection! Like a smaller upscale home depot minus lumber, etc .

Vi
Review №10

Super cool place with great stuff. Way better than big boxers.

Sh
Review №11

Gorgeous home hardware store. It’s sparkling and new, and the selection is top notch. Bigger than Ace but not quite as extensive as Lowes. Folks were great and the quality and selection were pretty much all you could need. They helped me out to the car, too! The cashier noticed that my goods rang up $1 over, and updated the price without hesitation. Good peeps.

La
Review №12

Great small town hardware store feel with the added benefit of carrying extremely high quality brands not found at your typical hardware store. I really appreciated the customer service and will always try there first before going to a big box store when I can. Keep up the good work!

Ji
Review №13

Very nice clean store, great selection of grills and Grilling accessories. Nice store!

Ch
Review №14

Great place for ideas, however the prices on average items is much higher than other hardware stores making it difficult to consider using Urban Hardware as a go-to for typical HD or Lowes trip items. Very clean store and friendly staff, just very high prices.

wi
Review №15

Nice selection, good staff if you need help, a much better shopping experience than big box stores.

Tr
Review №16

Competitive prices, friendly staff and locally owned. I make a habit to visit Urban Hardware first and IF they dont have it I go to Lowes or Home Depot.

Gr
Review №17

Nice selection of stuff and hanging plants.

Bi
Review №18

I don’t disagree with all the great reviews regarding Urban Hardware...that is during normal times. But this is not normal times. I’ve shopped there twice within the last two days and very disturbed that I did not see a single employee wearing a mask. I work on the front line in healthcare and come in contact with COVID 19 positive patients every single day. It’s for real!!! It greatly angers me to see a business that doesn’t require their employees to wear a mask. I asked the cashier why she wasn’t wearing a mask and she stated that she was just tired of wearing masks. Being tired of wearing masks won’t make the virus or the risk go away. It’s grossly irresponsible for a place of business to not require their employees to wear mask. It puts the individual and their customers at risk. It’s a reckless and inconsiderate way to run a business. It’s unacceptable to be playing Russian Roulette with your customers. Please conform to the safety guidelines issued by the CDC and other medical experts.

Va
Review №19

Yea this is a high fashioned home depot in my opinion I just went in to use the restroom

Er
Review №20

Urban Hardware is a great store. The associates are amazing and helped me find everything I needed. Urban Hardware has a great selection of products for great prices. Anything you need for your home you can find at Urban Hardware. I enjoyed my shopping experience at Urban Hardware!

Mi
Review №21

Great store, great staff, great selection!

Ji
Review №22

First time customer, but fell in love with the store. Very clean and organized, and they have a variety of beautiful items, sort of a combination of home depot and hobby lobby. Love it!!

Jo
Review №23

Well organized well stocked. Great place for hard to find items

De
Review №24

This is an awesome store! Great helpful friendly and knowledgeable staff!Impressive!I’ve become a regular!I highly recommend this store!Blows away Lowe’s, Home Depot, Ace etc.Give it a try

WB
Review №25

First time visiting today and it was a good experience. Large store with nice selection of hardware as well as outdoor furniture, lawn and garden and much more. Ill be back for sure! By the way the store Manager, Carol, was very nice and helpful.

Jo
Review №26

Love this store! Has a little bit of everything with a big box but also locally-owned feel.

Sa
Review №27

Great place! Was looking for a local alternative to the big box stores and this place is awesome. Has everything I need.

Bo
Review №28

Great assortment of very unique products.

Ju
Review №29

Good selections yet a bit pricey

Ca
Review №30

Wow.Urban Hardware is my new favorite hardware, decor, grilling, gardening, home needs store. Everyone there was exceptionally nice, helpful, and knowledgeable. Colby in hardware was an incredible help and knew everything about all their products and offerings. They made a lifetime customer today!

De
Review №31

Very cool place. Like a TSC and ACE hardware on steroids!

Ha
Review №32

This store is awesome! The selections and service is impeccable. The four gentleman that opened up the store came from a larger corporate hardware store and know exactly what theyre doing. This should be your new go to place for your indoor and outdoor needs.

He
Review №33

Very nice store, but dont go here an hour before they close since the employees are only focused on closing tasks. I browsed the store for a bit and wanted to go see the selection of outdoor plants they have. Get out there and its all locked up (at 7:30). They dont close until 8. I asked an employee if I could look at the plants and was rudely told that they lock the plants up at 7:30 typically. Poor customer service. I was really excited to pot some plants tonight! Oh well.

Sh
Review №34

I decided to give this place a try this morning, since its the closest hardware store to my house. I waited till 8am instead of going to Home Depot or Lowes at 6am. I went to go in and all the doors were closed and the employees were outside not able to get in. I guess the only person who could open the doors decided not to show up. What a waste of my time.

Ni
Review №35

LOVE the garden area. It has unique plants and a great assortment of pots and stands.

St
Review №36

Friendly staff, amazing displays and great prices. This is something downtown Alpharetta needed. Way better than going to any of the big home improvement stores!

Sh
Review №37

Overpriced. Dont price match anything. I prefer the competitor.

Er
Review №38

Best customer service and experience in town. Great people with great products. Must visit!

J
Review №39

Very nice!

Je
Review №40

Loved shopping here and so happy to have an alternative to the big box options. Great quality, unique options and very friendly staff! Welcome to Alpharetta.

Da
Review №41

This new hardware store is awesome and a great addition to our community! Knowledgeable friendly staff waiting to help.

Mi
Review №42

No mask on any of the staff. Will not return. Highly over priced, HIGHLY!!

Cr
Review №43

Urban Hardware has everything you can image. Associates are very attentive.

Ri
Review №44

Great new hardware store like an upscale Ace. Friendly and helpful staff much more easily accessed than Lowes/HD where I can only find help when I dont need it. When I was in recently, they were actually lowering prices on some items to match Loews/HD! UH is like comparing a community bank where you know the people to a big regional bank.Suggestions:1. install a search window on your website2. keep some carts available inside the store. I often go to a store intending to buy one thing, and end up buying several items and need a cart.

Ca
Review №45

Nice place

De
Review №46

Love shopping here. The staff is very helpful and they have quality items.

Jo
Review №47

Wow,the merchandise and prices

Ch
Review №48

Delightful as always.

Ke
Review №49

Best Service, Best Brands, Best Vibe! Never using the big box options again!

Je
Review №50

Great people and selection.

Al
Review №51

Very pretty hardware store for yuppies.

Ra
Review №52

Like the hardware store I went to as a kid.

Ro
Review №53

A new hardware toy store to explore!!

Ro
Review №54

Why?!

Information
94 Photos
54 Comments
4.5 Rating
  • Address:11770 Haynes Bridge Rd #501, Alpharetta, GA 30009, United States
  • Site:https://urbanhardware.com/
  • Phone:+1 770-299-8225
Categories
  • Hardware store
  • Garden center
  • Grill store
  • Outdoor furniture store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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