We have purchased several pieces from Douglas and their team is always very helpful! We recently purchased a bedroom set and they were able to deliver and set it up within 2 hours of our purchase which was awesome!!!! Definitely recommend Douglas for your furniture and accessory needs.

Excellent customer service. Walked in and was greeted right away. Matt helped us stay within our budget and was flexible in helping us decide what would be best for us. Two gentlemen loaded the mattress, which was in stock, in the back of our truck while we were paying. Would highly recommend. Great local store

Nice store. Not a big store so not much of a selection. However they seemed to have some one of a kind pieces. This was our 3rd time buying from them. Bought a sofa bed and a bed mattress a couple yrs ago.Todays purchase also a mattress for a different bed. Employees helpful & very nice.

Small store, fairly good inventory. The thing that irritated me was the high pressure tactics used to encourage you to buy. I told the gentleman at the door I was just looking, and i didnt require attention. I wasnt left alone in the store for 2 minutes. When i did finally share what i was looking for, i felt pushed to purchase what they thought Id like. Felt like i had to sneak out of the store when their attention was on the next customer. The prices werent that bad, but i was uncomfortable with people who dont respect your boundries. Just looking is just looking, please allow me to do that without your opinions.

Great customer service , pricing delivery and friendly staff! Can’t go wrong here!They are always happy to help! Thank you!

Douglas furniture has amazing customer service from sales to the delivery crew! Due to COVID-19 there were delays getting our couch from the manufacturer. To make up for the delays Douglas furniture gave us an awesome upgraded couch instead. Thank you so much for such great service!

We purchased living room furniture and a California king Mattress and adjustable bed frame. Matt is excellent to work with He has great staff working there. They will absolutely take great care of you. Delivery set up fast quick efficient high-quality service. If you need beds furniture or anything I highly recommend. Why pay more when you can pay less at Douglas Furniture. Thanks Again to the whole crew at Douglas.

Went looking to purchase two different size mattresses and they just happen to have them both on hand. Our salesman Ethan was outstanding. He was able to answer all of the questions that we had in regards to the mattresses and made recommendations to meet the needs that we had.

They were great to work with! I found a couch at another store and they were able to find it and had it for cheaper! Jenny was great to work with and set everything up. I ordered my couch Friday and they delivered it the following Wednesday! We love our new couch! Thank you Douglas Furniture!!

Although I did not buy a recliner today because of long delivery due to covid, the salesman, Ethan, was helpful.

Had a very pleasant shopping experience. Salesman Ethan was very helpful. I had a variety of items to select from. Great quality as well as prices!

Jackie Forsell is great! And the rest of the staff! They are nice and helpful

As a customer they treated me like I mattered. Delivery was a challenge but they didnt faulted. The guys offered suggestions. I will only shop at Douglas Furniture and I am recommending them.

Great service! Folks were very easy to talk and deal with. Would recommend the store to anyone. We have had many purchases with them in the past.

I had a great experience with ethan, who is a salesman. He was so patient with me as I kept changing my mind picking out furniture. He was friendly an helpful, answered all my questions and let me know all my options as far as colors, fabric etc. When the furniture was delivered, the 2 men that helped, were on time, friendly, considerate, an helpful. They showed me how everything worked and how to use it properly, take it apart if needed, and even put down rugs so they didnt walk through my house with their shoes on. I was really impressed. I would go back to Douglas furniture anytime, and will do so in the future when I need to. Thanks you guys, you were great! Ill recommend to anyone I can. You all made shopping at your store, and delivering, a great experience ! denise

Great prices and friendly service

Woman behind the counter was pleasant. Quality of furniture isnt the best as mostly everything is Ashley but has an ok selection.

I had shipped several places for a twin platform bed with drawers with no luck. I walked in to Douglas Furniture and within 5 minutes was writing up the sale. When I didnt hear what I wanted on delivery, they found a way for me to get it when I wanted!

Ethan was fantastic! Great selection and reasonably priced.

Nice store, friendly, helpful salespeople.

Awesome place to shop

Ethan is exceptional. He takes interest in getting to know you style and will go to work to show you options in store or to order.

Great experience from the minute I walked in. They helped pick furniture specific to my needs. Delivered on time and very courteous throughout. Great job Matt and crew!

Matt was very nice and helped us out a lot

I walked into Douglas furniture and was thankfully allowed to browse first. Ethan came up to me after a while, offered to help and let me know he was available if I had questions. I ended up making a decision to purchase my furniture here because of his respectful unrushed demeanor and because the quality is stellar at a very good price. I live on a strict budget but the terms I got will still enable me to fulfill all of my commitments. I am also huge on buying locally and also locally made goods. My furniture is coming from Wisconsin bought by store owners that have done a lot to help those in need in my community. You can’t get a better more patriotic feeling than that. I would encourage anyone looking to purchase now or in the future to come in and have a chat with Ethan and discuss buying options. There are several and affordable for any budget. Thank you Ethan and thank you Douglas furniture.

My experience from Douglas Furniture has been some of the best. Over the past 10 years my wife and I have bought our bedroom set, living room set, family room set and dining room. Every time we are in the market for new furniture they are our first stop and typically our only stop. The service was outstanding as they werent pushy. If we just wanted to look, they let us look. If we were ready to buy they wanted to find out what WE needed first before they showed us options. The quality of the furniture you get for the price is the best around in my opinion. The selection too was excellent. I mean I even bought a camouflage recliner! We even ordered a footboard for our bedroom set 5 year later and they still had us on file and knew exactly what style we needed. The delivery team is the most professional Ive seen. A definite must stop if you are in the market!! I rated only 5 stars because 10 was not an option.

The man that took care of use was nice and not pushy at all. We bought a bed mattress and said we were looking for maybe a couch to. When we looked at the couches he new his stuff and looked to get the best price for use. When we were going to leave the price on the couch kept going down it was not pushy he just knew if he didnt get us on paper it was a sale walking out the door. So I know what he was trying to do. But Ill say it again it was not coming off pushy. It was a lot of money and told him the wife and I have to talk it over. All in all it was a great experience. I would recommend this place first to anyone that is looking to buy new furniture at a low price. Tip wait long enough and they will throw in the delivery fee for free. lol great time!

Great selection and great prices. We found what we were looking for.

Very helpful, professional staff and wonderful products!

Thanks Matt and Dave for the awesome bed I bought at your store. You delivered it to my house in the Twin Cities and hauled my old bed away. Your delivery guys were very polite, professional and willing to help set up my new bed. You guys are great and I appreciate how easy you made my bed purchase experience. I would gladly make my next furniture purchase at Douglas Furniture.Thanks muchTony D

We have many items from Douglas and always received great service from the sales people to the delivery guys, they are always nice and professional. We just recently purchased new beds and werent happy with the original one we picked out. Ethan did a great job of helping us correct the situation. We will definitely be back.

The customer service was great! Ethan was a great sales person he showed us a few things we were looking for and then he let us decide without being to pushy so I didnt feel like I was buying something someone else picked! He was very knowledgeable about the items he was selling just made,the experience a pleasure and I would go back. Soon

You guys are completely Amazing! We went in to get a much needed new bed, we picked one out with the sales lady and then asked us when we wanted it delivered... So we joking said today (while lagging) and she said Okay, we can do that. What time would you like it?

I highly recommend Douglas furniture, recently I was looking for a new couch for my daughter and we had looked all over Alex. Everything we saw that had any quality was so expensive, until we walked into Douglas Furniture, they not only had a great selection the pricing was amazing. The gal that helped us was so informative regarding the structure and quality of her products. I was so impressed with the experience when I got home and was telling my husband. I said this is going to be our go to place. We recently went and purchased a Dinning set and love it. There products are unique and priced very fairly. Waiting for my new dresser to come in and cant wait to shop for my living room set when our in home construction is done. Thank you Douglas Furniture

We worked with Ethan at Douglas Furniture. He was helpful, courteous and knowledgeable. We were able to quickly find what we came for and have it delivered the next day. We appreciate that they are local and want to support the hard work it takes to make it. I would absolutely recommend this business.

Great great great prices dont even bother going to slumberland. They have Better products at a very low markup. Dont let the outside make u think its small inside. It is actually a very big area and well layed out for easy shopping. Shoot they even borrowed us a bed frame till our bed set comes in. COME HERE AND GIVE THEM A CHANCE YOU WILL BE LEAVING HAPPY!!!!

Always very helpful great furniture store

Nice furniture nice staff. A little too pricey for me.

Douglas Furniture is our go to furniture store! Sales staff is friendly and very helpful. I do not shop around any more, because I know their prices are very reasonable and quality product.

I have purchased several pieces over the years from Douglas Furniture. Style, selection, quality and price have always been top notch. Customer service has always been great! I will continue to use Douglas Furniture as my primary furniture store! Raving fan!

Excellent experience when we were looking for our new bed. Gave us very detailed descriptions of all beds, let us test them put, took the time to ask us questions. No pressure with great service!

Alyssa makes buying furniture a breeze! She was so helpful through my process of buying furniture. The delivery boys did a great job at getting the pieces moved in quickly & prices at Douglas Furniture are great! Will be going back in the future for all my home furnishing needs!

I was helped right away, Ethan listened to my needs and helped measure the depth of the sectionals he recommend. With his help I quickly narrowed it down. I was in and out in less than 30 minutes.

My wife and I tend to redecorate a room at a time. Douglas Furniture is a great place to get ideas. They have a wide selection of solid furniture at a very fair price. Delivery is quick and theyre people are always quick to answer questions.

Douglas furniture has the small town feel in a large store. The customer service was excellent. Highly recommend that you look for Ethan when you get there. He was a pleasure to work with.

Great selection of furniture. Great pricing. A great bunch of people to deal with. We shop there often.

I have purchased furniture from Douglas Furniture multiple times and would continue to go back! They are helpful, friendly, and affordable. They go above and beyond to ensure you have a great furniture buying experience.

I try to shop Douglas furniture because its a long running home town business that even my mom would only shop at for furniture.However, when I was there last to purchase my new couch, the salesman asked if I needed any help and I politely replied that I would like some time to just look around and decide more what Im looking for,thanked him and continued to browse the store. Not 5 minutes passed and the same salesman was back again telling me about this sale and having me look at other furniture, when once again I stated that I would just like some time to keep looking. About 5 minutes passed again and yup! Here he was again! At this point I was getting irritated with his pushy demeanor and poor salesmanship. Even trying to be rude wasnt making him go away and just let me look!! Finally I told him that I really want some time ALONE to look and promised I would let him know when I decide. But because of my degree of irritation.. I was not very polite at check out, finding myself being very short with him! Thats not normal for me and its sad that my shopping experience had turned to this.Tip of the day! I would have given 5️S had it not have been for this pushy salesman. When customers say they need some time..give us our time! Was not sure if you just needed the sale that bad , if you were learning impaired or if you didnt want me in your precious store!! Needless to say, I may have to shop other places next time.

Great experience at Douglas Furniture! Alyssa, Troy, Matt and the delivery guys were exceptional! I would definitely recommend Douglas Furniture!

Good but high pressure sales staff

Friendly. Good price

I have been shopping at Douglas Furniture for 20 years. They are very helpful and I have been satisfied with all of my purchases. I will continue to keep coming back for whatever I need.

Very nice and helpfull.

Great prices, fabulous service, glad we came

Awesome store, great selection and prices. Buy local!

Great prices, Good selection, Helpful sales staff. Highly recommend this place .

Worked with Alyssa throughout and had a very positive experience with the young lady I would recommend her and DOUGLAS Furniture to all looking to furnish or remodel their existing home.

Friendly and helpful staff. Reasonably priced.

I bought a sectional sofa from these people at the beginning of March and was told that they wouldnt deliver new sofa set until I got rid of the old ones so I did and called them back and told them i was ready for the delivery on March 12th to which they told me they didnt have the item that I would have to wait till the end of the week March 16th , called again today and was told they only have some of the items and that wasnt going to shipped out till March 18th and wouldnt be In till the end of the month.. so my family and I have been out of a sofa set for nearly 2 weeks because they told me that the sectional would be delivered when I was ready..... this is just bad business and Douglas furniture needs to get it together ....

Good selection on the floor, but priced high and the building seemed a bit run down.

Prices are good, selection is good, staff are helpful, in particular salesman Ethan helped me and I was very pleased.

We have bought a number of thing from Douglas furniture, Everytime we go there, they have a great selection, and the prices are low, but the staff is what makes this store, weve dealt with both Allison and Ethan, and they always do everything in there power to find us what we want... Well always come back to Douglas furniture for all are furniture needs..

Excellent customer service; I have never experienced such friendly and devoted workers. There goal is customer satisfaction.

Very helpful with finding what you need! Great environment and people!

Everyone was very friendly! (Way better priced than slumberland & not trying to just take our money) Alyssa helped us and she wasnt trying to just make a sale she was helping us find what we needed will definitely be going back there!!

Bought mattress and box spring along with a couch with a reversible chaise. Wonderful experience.

Friendly, courteous, knowledgeable staff. Great location, great prices.

Great prices and service. Like keeping our business local when possible.

Staff was very helpful and accomodating, going so far as to move a lift chair near the door so my handicapped mother only had to walk a very short distance to try the chair out for fit. Thank you for your concern and help.

Great customer service, great selection, great prices

Good selection, reasonable prices, good service

Best place in Alexandria

Great Service

Great service, very friendly!

Ethan was very friendly over phone and in person, knowledgeable and helpful.

Cheap financing

Great selection

Not friendly

Excellent

Informative, helpful, prompt, and quality inventory.

Ordered couch and chair in Oct. was told it should be in in mid Dec. Now its mid Jan and Im told it will be March, I understand that shipping is difficult at this time but dont tell me it will be Dec. and not contact me to let me know its delayed . If I had known it would have been 5 or 6 months I would have made a different decision.