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Premier Bikes
Corner House Garage, Whitecross, Wootton, Boars Hill, Abingdon OX13 6BS, United Kingdom
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Comments
An
Review №1

Im from Portugal and I buy a bike here. It’s all good, no problems when I buy it, until here it’s all good But they don’t tell me that bike ran in track days (no problem with that the bike is good) when I talk to Darren about that, to thanks and to tell this detail he don’t even answer my message. Bad communication between seller and client.

ke
Review №2

First time using this dealership, MOT fitted in at short notice highly recommend.

An
Review №3

Great bunch of guys, excellent service with COVID-19 rules in order, see you soon guys.ThanksTony

An
Review №4

If you’re looking to buy a KTM you should look no further than Premier Bikes. Give them a call and ask for Stuart. I picked up my new KTM 790 Adventure this morning and I can honestly say I received the best customer service ever. Stuart is great - no hard sale, just honest, friendly, genuine engagement with his customers. I will definitely be returning to Premier Bikes for my future servicing, parts, farmed, etc. Thanks again Stuart, I had a great ride home, the bike is perfect, and I’ll be back very soon for the first service.

Da
Review №5

Trading in my Ducati got a great deal at premier bikes

Co
Review №6

A very helpful team at Premier, Darren in particular has always provided a personable service that means Id never buy my KTMs from anywhere else.

Pa
Review №7

Great collection of bikes under one roof. Friendly and knowledgeable staff. Most parts are available off the shelf. Many thanks.

St
Review №8

Excellent service from Andy and both Steves in the Triumph sales team trouble free purchase of a new Triumph Tiger 900. Couldnt pick the bike up because of work commitments and the new lockdown so they kindly delivered it.If you want a Triumph or KTM cant recommend them highly enough five stars from me.

Sl
Review №9

Very friendly customer service, a lot of bikes, new and second hand, some accessories is well, the place is after refurbishment and is now smarter, and bigger. Good to have them nearby.

Ga
Review №10

Excellent. Used before for my KTM service, but this time I just needed a KTM part (starter regulator). Rang Friday, paid by card and told should get from DPD on Monday, but actually arrived the next day i.e. Saturday morning. Part fitted by me and back on the road in 15 mins. Excellent service, especially under lockdown. Highly recommended

Al
Review №11

Fantastic experience here buying a Street Triple. Let them know I wasnt window shopping, offered me a test ride of the bike and off I went. 45 mins later I was buying the bike. Andy and Steve took care of me throughout.Large selection of bikes particularly KTM and Triumph whilst offering all the accessories. Large car park with an equally spacious cafe that is currently closed (guessing due to Covid).

Fr
Review №12

No problems with Steve Smith or Andy very helpful , have recommended already .

Si
Review №13

Bought my new bike from Premier Bikes trading in my old one. Excellent service from start to finish. Special thanks to Andy for great communication through these testing Covid-19 times. Would highly recommend to anyone.

lo
Review №14

Went to get some bulbs for my Vespa staff were friendly and found what I was after. Great service cheers guys

Ha
Review №15

I have just received an Object Lesson in Customer Service via Premier Bikes that I want to share with the biking community.My second user bike developed an issue way down the line of their standard warranty and continued to cause disappointment.On hearing this, Andy Valentine M.D. personally took ownership, showed great empathy and resolved fully my issues.From the first time I contacted him he left me with no doubt he was going to do everything he could to ensure a result for me.Great company run by a proud professional.Would / Will purchase again in future and Fully recommend.Thank you.Hamish Smythe

La
Review №16

Fitted me in for an MOT at short notice after it slipped my mind. Friendly welcome upon entering the shop and MOT completed within 45 minutes of arriving.

ma
Review №17

Brilliant service, solved a problem other dealers had failed to spot and took them just a few minutes to diagnose this. Thats what you want people with specialist knowledge and experience . Happy to travel the 77 miles for this level of service and expertise. Highly recommended.

Le
Review №18

Fantastic buying experience. Andy went well out of his way to provide me with a first class service and made the whole process incredibly easy. I am looking forward to purchasing my next bike through Premier Bikes.

Gu
Review №19

STOP PRESS!!!! I have just bought a bike from Premier Bikes and I could not write a more glowing report. Im 63 and I have been lucky enough in life to have bought many many bikes from different traders. Andy at Premier is just so good, fair, conscientious and caring to his customers. Nothing is too much trouble. Best of all, if he cant speak to you immediately hell call you back straight away. In these testing times where trust is a given otherwise life would come to a halt, Andy will bend over backwards to answer all your questions and he is not happy until you are! I only hope that I get to deal with Premier Bikes sometime again.

be
Review №20

Super helpful team, especially Stuart. Will definitely be using premier bikes more on the future

Da
Review №21

Excellent service I could not be happier, one of the easiest part exchanges Ive ever done! Andy was very helpful! Even during this covid-19 and all the lock downs it is still by far the best and easiest purchase of a motorcycle Ive ever had!

Ry
Review №22

Avoid at all cost! Worse place to buy a bike from they give you 3 months warranty then when you take it back to have work done which they should have done before they sold the bike, they dont fix it, will never use in the future and will be getting in touch with ktm about them. AVOID AVOID AVOID!

Al
Review №23

Just had my KTM sxf250 delivered from Premier bikes Didcot. Thanks Andy, service and bike superb, would recommend.

Da
Review №24

Great deal on a new bike and they even gave me a good deal on a selection of extras. They made the process very easy and offered a reasonable trade in on my bike

Jo
Review №25

It was a joy to deal with Andy from start to finish. Always available, always honest, and always looking out for me - the customer. I left his forecourt buzzing and will certainly be back one day!

Mi
Review №26

First service done on my 1290 sar - the staff at Premier Bikes were great Highly recommend

Au
Review №27

Great place with very helpful and friendly staff..Highly recommend

Ma
Review №28

Good people, very helpful. Good C19 organisation.

Da
Review №29

Thanks premier bikes love my new bike you made the whole experience stress free didnt have to visit shop ( would have liked to as looks amazing) but all done from home few phone calls with Andy who always polite and happy to help definitely a big thumbs up premier bikes nice one.

Th
Review №30

Excellent and friendly service. The team have gone out of their way to help me recently. Much appreciated, thank you.

Ro
Review №31

Always amazing customer service and some good old fashioned banter. Looking forward to going back when lock down is over. Stuart, Darren and Andy along with the rest of the team

Ed
Review №32

Have purchased 4 bikes from Premier bikes now and every time they have been great every time! Great service. Thankyou very much.

Ja
Review №33

Just bought a 66 plate honda fireblade without physically seeing the bike, the bike was immaculate, just as described. Andy was very helpful, answered all my questions and helped make it a smooth process, delivered to my door.... I would happily recommend these guys and would definitely purchase from here again :)Thanks again guys :)

Ba
Review №34

Nice bike shop, friendly staff. Ktm and triumph mainly

Le
Review №35

Absolutely fantastic service .I viewed the bike online and Contacted premier bikes etc.Andy then called me straight back via video call so that I could view the bike etc .The bike was exactly what I was looking for .I purchased the bike and Andy arranged delivery as I am a good 2-3 hrs away.The bike arrived in pristine condition with full MoT as promised and even a box of spare parts .This is the first time I have purchased a bike online and the process was easy .I would recommend premier bikes to anyone wanting to buy a bike as their knowledge, service and trust in delivering the goods was excellent!Well done guys!Love my GSX 1400 .

Ri
Review №36

Top Service by these guys, In the middle of what only can be called a world wide problem, rocked up on way home with a poorly bobber. They took straight in whilst maintaining all hygiene levels , Found fault, replaced it and got me on my way before lock down... top guys with can do attitudes - wont go wrong here... Thanks again to Andy and his teamRich S-D

Ti
Review №37

From the outset, even during CV-19 lockdown, Primmer Bikes have been nothing but perfect. The phone answered almost at first ring, e-mails replied to immediately. I asked to see a bike, it was there waiting outside for a look around, manager on hand should I need assistance, deposit handed over. I had the confirmation e-mail when I got home later, a call two days before the agreed handover date to inform me of completion and enquire if I wanted to pick it up early. The collection was just as easy, a package of paperwork waiting money paid I was off in 15 minutes. I almost cant wait for it to need a service so I can go back to visit. Absolutely perfect, an example to all business.

Ma
Review №38

Bought a new ktm150 with these guys a few weeks back even with the lock down in place Andy handled it effortlessly sorting finance and taking in my bike as a px easily, had bad experiences with OTHER bike shops but these guys I couldn’t recommend enough!

Ly
Review №39

Very good friendly service, kept up to date during the lockdown very pleased with bike ( triumph) thanks to Andy & Steve D.

Ka
Review №40

Superb service, great guy to do business with. Communication was outstanding and im now the proud owner of my dream harley! Cant recommend highly enough

Jo
Review №41

It’s been a please dealing with Premier Bikes KTM. Andy Valentine was able to broker a good deal with great communication over this trying time (Covid -19 lockdown). I got the bike I wanted at the right price, and any problems were dealt very effectively and efficiently. I don’t hesitate in recommending their services, if you want to deal with good honest people who treat customers well, these guys are ones to go to. I look forward to using their services again.

L
Review №42

Very helpful, knowledgeable and friendly with a large range of bikes.

Vo
Review №43

Perfect service, very good communicationReally recommended !!!!

Ma
Review №44

Friendly staff, outstanding service - really impressed with the care and attention that went into prepping the bike. Super helpful and great to deal with, recommended A++++

st
Review №45

Andy was great to deal with plus i lighted that fact there was no hard sellHighly recommend great service .

Ma
Review №46

Just purchased my second Ktm, first the duke 390 now just had delivered the Duke 790. All I can say is what an outstanding service from Andy, At first I had my head up my rear and was thinking of getting a motor cross, however after taking some advice and being sent some information on various bikes I decided to buy the Duke 790. This bike is the bol####s. I part exchanged mine and had it collected and my new bike dropped off. From start to finish I must say I received first class service, especially with what is currently happening with COVID19, thank you Andy and premier bikes.

Ph
Review №47

Many thanks to Andy and his team at Premier Bikes for a great deal on my new bike. Great communication and service in extremely difficult times due to Covid 19.Highly recommended and would buy from again.Regards Phill Musgrave.

Da
Review №48

Made my purchase very easy and very straight talking, a pleasure to do business with.

mi
Review №49

I was interested in the freeride E XC and sent out six emails to the electric dealers in the UK. I only had one reply and that was from Andy Valentine at premier bikes. On the same day! His service has been 1st class, extremely knowledgable, helpful and friendly. Hence I bought a bike the next day and had it delivered the same week. All in ‘lockdown’! Amazing! I will recommend you to all of my friends and family. Thank you Premier Bikes.

Ma
Review №50

Excellent service and during testing times can’t fault any of the team that helped me, would certainly recommend and already have done to people I know.Cheers Guys

Ia
Review №51

Looks like a good Triumph dealer.

Gu
Review №52

Part Exchanged my KTM for a non KTM Used Bike and even during COVID19 lockdown, Andy and the team, were so helpful, obliging and professional, making the deal, seamless and trouble free from purchase, delivery through to ownership.This is the second bike I have purchased from Premier Bikes and even though I live over 100 miles away, they will continue to be my go to dealership for not only KTM and Triumph, but everything to do with Motorcycling.

Si
Review №53

Spot on. I saw my bike advertised when I was abroad with work. They very kindly held it for me for a few weeks, and when I got back, it was there waiting with a full (stamped) service, and fresh MOT. Bike was exactly as described, (spotless) and delivery was arranged very quickly and hassle-free. Price of the bike was bang on too - very fair price. Friendly staff, and a lovely dealership. Can’t recommend highly enough!

Da
Review №54

Knowledgeable and professional salesman made purchasing my first bike a breeze, no up-selling or pushing unneeded extras on me as a beginner.

An
Review №55

Excellent service, great communication. Well recommended.

Ke
Review №56

Recently approached Andy about the purchase of my latest bike (BMW S1000XR HP), what a great bike, he had recently taken in part-ex, we managed to do a deal on him taking two of my bikes to enable me to have the BM, Andy is very approachable to doing a deal which is fair and works for both parties, a pleasure to do business with and would not think twice about dealing with him again.

An
Review №57

Excellent customer service some nice bikes on display and

Pa
Review №58

Best dealer in Oxford! The coffee is great too (and free!)

Ma
Review №59

Well stocked Triumph dealership

To
Review №60

Very good service bike I got was amazing very happy

C
Review №61

Lots of used bikes and new Triumph and KTMs. Friendly and knowledgeable staff and an on site cafe.

Ti
Review №62

A large spacious building, all new and used bikes seem to be prepared to a high standard..Friendly courteous staff.

ca
Review №63

Purchased a clothing item from their ebay site, phoned them first to check the details, very friendly and informative on the phone. Item was massively discounted, it arrived next day, as described. Exactly how a purchase should be. Highly recommended.

Mi
Review №64

Brought a 09 ZZR1400 two weeks ago and I cannot thank Darren Green enough for making the purchase go so smoothly.I had an issue with the indicators flashing too fast but this was resolved quickly and without fuss.Highly recommended if you are looking to buy a quality used or even new Motorcycle locally.

Ge
Review №65

My family have bought 4 KTMs from premier bikes over the past year. My dad thinks they are exceptional, he bought me an 85cc motocross and I love it. Thank you very much. Have a good christmas.

An
Review №66

Impressive stock and facilities

Ha
Review №67

Incredible service start to finish when buying my new 250 excfStuart was more than helpfull loading us with coffee and made the experience a pleasure.

To
Review №68

Absolutely first class service every time

Az
Review №69

Great place, great bikes and great people

Pe
Review №70

Very good dealership, with helpful welcoming staff covering everything KTM from road to dirt bikes, clothing, parts and accessories along with a diverse selection of used bikes of all makes

St
Review №71

Great service when collecting my new bike, the guys are polite and well informed on all aspects and very helpful. Quick to communicate and always with a smile. Exactly how customer service should be.

Si
Review №72

Having used a different ktm dealer and being less than impressed with the entire experience we tried premier bikes when we purchased my wife’s new bike.The difference was immediate and very obvious. The showroom is bright and welcoming. Our salesman Stuart was warm and engaging. Despite a flurry of requests about different option and prices and details he was calm and patient and an absolute pleasure to deal with.The true test will come with time when dealing with any warrantee issues and any other issues or items that crop up in the normal course of a relationship with a dealer. So far it looks extremely promising and as well as my wife’s bike I’m switching all of my servicing and possible future purchases to premier bikes.

Ja
Review №73

Absolute 5star service from Andy . Thank you very much man, over the moon with the bike to

to
Review №74

Great service thanks to all the team .

Ad
Review №75

The team at Premier Bikes maintain a very high standard in all undertakings, and consistently meet my expectations regardless of whether I have a minor enquiry, or require something needing mechanical intervention. Their knowledge of the product (I purchased a KTM) is second to none, and their standard of onward customer service the best in the business.I have no hesitation in recommending Premier Bikes to anyone looking for a new or used motorcycle, all are treated equal, regardless of how much or how little youre spending; a refreshing change in a competitive industry.

To
Review №76

Stuart looked after me extremely well from quickly organising a test ride on the fantastic SUPER ADVENTURE S to making a good p/x offer on my bike.Been a real pleasure to do business, Thanks Stuart highly recommend to all.

Da
Review №77

Bought my 2nd new KTM from here. Super service and preparation - cant be faulted. Very communicative and approachable. And now they do Triumph too!

DJ
Review №78

Nice selection of bikes

Ia
Review №79

Prompt service, clean large shop, nice guys.

Ry
Review №80

Excellent service. Shop is pure class

Ia
Review №81

Collected my new bike today and dealt with Stuart, fantastic customer service, nothing was to much trouble, friendly and informative a pleasure to deal with. A long round trip for me but well worth it, very happy.CheersIan

Ni
Review №82

Excellent service from these guys. Bought an Aprilia summer 2018 (review long overdue -sorry) from Darren. Great deal, great service, all very laid back yet professional too. Highly recommend this dealership.

Ma
Review №83

Just been extended to include Triumph and more used bikes.Be good if you could get a bacon sarnie!

Pa
Review №84

A good bike shop,well spread out so you can look at what youre buying.

Ju
Review №85

Travelled up from Cornwall to purchase the bike, customer service was excellent. The sale went perfectly.

Vi
Review №86

Big thanks to Stuart and the Team for an excellent experience with purchasing my stunning KTM 1290 Super Duke R.Great showroom and superb service.Merry Christmas to all at Premier Bikes. Have a great New Year.Many thanks, Jason

Da
Review №87

Who’d have thought I’d be giving 5 stars after the bike broke down when I test rode and had another problem after 6 week!?Well, here’s why.1. I was able to give a refundable deposit over the phone on the basis that if it wasn’t as described I could walk away money back2. They carried out a valve service FOC as part of the deal3. Even though the bike broke down in the test ride (faulty generator) they explained fully the issue replaced the parts along with some precautionary work.4. Non pushy sales, very relaxed and happy for me to test ride5. Even though I had a further issue 6 weeks later ( not related to the original) they took it back, fixed it quickly, gave me a loan bike, no quibbling, they just sorted it out.The issues were things they couldn’t have known about and obviously are not going to sell a bike with faults knowingly, so the review is based on excellent customer/ after sales service which was some of the best I’ve experienced.Also good range of 2nd hand bikes at good prices for a main dealer.

Ch
Review №88

Nicely presented smart bike shop with some lovely bikes - love my KTM but boy its a pricey bike to look after.

Be
Review №89

Beautiful new showroom, massive selection of bikes, new and used and a great clothing and merchandise range. Its definitely one of the nicest showrooms Ive been too, and by far the best one for miles around.Staff are always friendly and pleasant too.

Mi
Review №90

Great place to buy a bike. Darren has a no pressure sales technique a wealth of product knowledge making the buying experience a pleasure. The bike a 1290GT is amazing with a build quality equal to my recent BMW. Very happy.

Ma
Review №91

Great visit.

ne
Review №92

Ive been going to premier bikes for about 4 years now.got one of the first 250 tpi bikes.very satisfied with it.customer service is spot on.mark and Paul in the parts department are fantastic they know there stuff.while Ive got a ktm I would not go anywhere else.

Pa
Review №93

Great atmosphere friendly staff and good coffee. Definitely worth a visit

Ol
Review №94

Avoid the sales manager complete tool! Otherwise ok.

Su
Review №95

First class, all ways a friendly welcome.

br
Review №96

Very friendly and knowledgeable

Se
Review №97

Went there for an update on the superduke gt and to re enable the qs,very friendly, very quick and they didnt charge me would recommend. I will be going back in August for my annual service even though its a four hour round trip

Mi
Review №98

Outstanding service, great team. Highly recommended.

Jo
Review №99

Great selection of new and used bikes

Be
Review №100

Friendly, no pressure to buy. Also for sale, the cleanest second hand bikes Ive ever seen! Youll think they were factory fresh.

Information
59 Photos
100 Comments
4.9 Rating
  • Address:Corner House Garage, Whitecross, Wootton, Boars Hill, Abingdon OX13 6BS, United Kingdom
  • Site:http://www.premierbikes.com/
  • Phone:+44 1235 519195
Categories
  • Motorcycle dealer
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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